You can browse our sites without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to provide us with personal information, you consent to the transfer and storage of that information on our servers located in the United States.
We may collect and store the following personal information:
email address, physical contact information if you buy a battery from ebuybattery.com, we don not know your credit card or bank account numbers as we receive your payment through Paypal;
transactional information based on your activities on the sites (such as bidding, buying, Viewing, item and );
shipping, billing and other information you provide to purchase or ship an item;
Please take it easy : We don't sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
Is ebuybattery.com a secure website? What type of security features are utilized to safeguard my information?
Security is a top priority at ebuybattery.com. When you submit sensitive information via the website, your information is protected both online and offline.
All ebuybattery.com servers, including web servers and database servers, are housed and maintained in secure locations. Access to the database is strictly monitored and protected from outside access. The servers on which we store personally identifiable information are kept in a secured environment, inside a secured and locked room. All backups are stored and locked in a high-level security room. Only personnel with proper security clearance have access to these restricted areas. Tape backups are not permitted to leave the premises without prior authorization.
All employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy and of what they can do to ensure that our customers' information remains protected.
If you have any question Contant Us : info(@)ebuybattery.com . We will glad to recieve your letter and reply to you with the shortest time.
1. We warrant that the products sold in our website, other than explicitly stated, are 100% brand new and free from defects in material and workmanship.
2. We warrant our products for 1 year under normal, non-commercial use. Defective products could be replaced if returned within a year since the date of purchase. The return must be accompanied by a Return Merchandise Authorization (RMA) number, which is to be issued upon request, and must be shipped prepaid.
3. The warranty period is a year from the date of original purchase. A replacement item, if sent, does not restart, or in any way extend the warranty period.
4. For battery pack or battery, cell capacity depletion over time under regular use is normal, and is not an indication of defect.
5, A product returned for refund or exchange must be in its original packaging, and it must be complete, and undamaged. Customer is responsible for shipping charges on returned items. For your protection, we strongly recommend that you insure your return shipment against loss or damages, and that you use a shipper that can provide you with proof of delivery.
6. If you change your mind and want to return the item for a refund, you can contact our customer services department and obtain a Return Merchandise Authorization (RMA) number within fifteen (15) days of purchase. Return within thirty (30) days from purchase can be for exchange, credit or refund at our discretion. NO REFUND accepted after 30 days of receipt.
Warranty protection does not cover
1. Battery damage due to charging failure, alteration, negligence, abuse, accident, improper installation or freezing.
2. If it is from another merchant.
3. Loss of time, inconvenience, or other incidental or consequential damages.
4. Misapplied or incorrectly sized batteries.
5. Batteries that have physical damage present.
6. Devices, such as computers that are powered by our battery packs.
8. Return freight.
- Ecsem.Net, Inc. will refund the original purchase price of the product only. Shipping and handling, are not refundable.
- Should you change your mind after purchase, please contact our customer service department immediately. We can cancel your order as long as you request. However, if your order has been shipped out, you will be responsible for all the shipping expenses (including the original shipping, handling charges and return postage), and a 10% restocking fee will be charged. To return the product(s), you can refuse to accept the product(s) or contact our customer service department for a Return Merchandise Authorization.
- We try our best to deliver your desired products as soon as possible. In case you receive wrong products due to our mistake, please contact our customer service department for exchange or refund. We will make exchange or refund arrangement after goods are returned.
- This warranty is not valid if any label is removed or if the battery pack has been modified, improperly charged, improperly installed, neglected, overcharged or misused in anyway.
- This warranty does not cover batteries that have been subjected to "memory effect" (due to insufficient conditioning) overcharging or other abuse and misuse. All request for warranty returns must be accompanied by a proof of purchase and be made via an RMA authorized by Ecsem.Net, Inc.
- Non Defective Battery:
- Returns can be accepted within 15 days from receiving the item. All returns must be authorized by Low Cost ebuybattery.com, Inc. Unauthorized returns will NOT be accepted or refunded, and may be refused when received.
- All Non Defective Battery returns are subject to a 15% percent restocking fee.
- Defective Battery:
- Once the product has been received at our warehouse, it will be inspected and the customer will be credited for the returned product if it is within the fifteen (15) days, after the fifteen (15) days, the warranty takes over and a replacement will be shipped out.
- Unauthorized returns will NOT be accepted or refunded, and may be refused when received.
- If you have any question please coutact us . We will reply to you asap.
Warranty and Return Policy for all the clearance promotional items would be revised as follows:
1. 1 year warranty is provided for promotional items from the date of original purchase under normal and non-commercial use. Replacement items, if issued, do not restart or in any way extend the warranty period.
2. All items if returned for whatever reasons must be accompanied by a Return Merchandise Authorization (RMA) Number, which is to be issued upon request. Items returned without RMA# will delay the process or be ignored.
3. If you are not satisfied with our product(s), please contact us to obtain a RMA Number within fifteen (15) days of purchase. And products must be returned 100% complete, including all components, original boxes and packing materials, manuals, and other accessories provided by the manufacturer. We reserve the right to charge a thirty percent (30%) restocking fee for NON-DEFECTIVE returns.
4. A replacement will be arranged for all defective products returned, subject to verification of defect. However, products returned must be 100% complete.
5. Refund request would be accepted ONLY when replacement items are not available.
Order acceptance and the completion of the contract between you and us will take place on the dispatch to you of the Products ordered, unless we have notified you that we do not accept your order, or you have cancelled it in accordance with the instructions in How to Cancel and Order.
Non-acceptance of an order may be a result of one of the following:
1. The product you ordered being unavailable from stock.
2. Our inability to obtain authorisation for your payment.
3. The identification of a pricing or product description error.
4. Your failure to meet the eligibility to order criteria set out in the main Terms and Conditions.
The works of authorship such as all designs, graphics, texts, and images stated in this website, are reserved by ebuybattery.com. Without the official agreement from the owner, these materials should not be copied, transmitted, displayed, distributed, or reproduced illegally for any business or commercial purposes.
Limitations of Liability
1. Our suppliers or we may delete or make changes in the information, products or services described herein at any time without prior notice to you and without any liability to you. We reserve the right to terminate any or all website offerings without prior notice.
2. We disclaim all warranties and representations of any kind with regard to the website, including any implied warranties of merchantability, non-infringement of third party rights, freedom from viruses or other harmful codes, or fitness for a particular purpose.
3. We do not guarantee the accuracy, adequacy, or completeness of the information and materials included in the website. We expressly disclaim liability for errors or omissions in the materials and information.
4. We will not be liable for any delay, difficulty in use, computer viruses, malicious codes or other defects in this website, any incompatibility between the website and the users' files and the browser or other site accessing program, or any other problems encountered by the users due to causes beyond our control.
5. All of our products are guaranteed against defects for 30 days since the shipment date otherwise expressly stated herein, we disclaim all warranties, or expressions of any kind with respect to products sold on this website. You agree that the sole and exclusive maximum liability to our website arising from any product sold shall be the price of the product ordered. Furthermore, in no event shall our website, affiliates and any third party data providers are liable to special, indirect, consequential, or punitive damages related to products sold.