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Shipping Policy of ebuybattery.com

Shipment Methods
The standard shipping method is Singapore Post.
If you need more fast delivery modes, such as EMS, FedEx. Please email us, the shipping fee will be added based on weight and size of the goods.
Shipping fee
$7.99 shipping fee to worldwide.
Delivery Time
7-12 business days may need to be delivered depends on the area you located.
Most of the items we carry are in stock and will be shipped on the next day you place your order excluding weekends and holidays.
It is strict checking for battery export recently. So the delivery may be delayed sometimes.
Tracking ID
We ship your purchase before the end of the next business day after you have checked-out. We would send an e-mail with the tracking ID so you can check the progress of your delivery at the carrier's web site.
Returns Policy

  • Ecsem.Net, Inc. will refund the original purchase price of the product only. Shipping and handling, are not refundable.
  • Should you change your mind after purchase, please contact our customer service department immediately. We can cancel your order as long as you request. However, if your order has been shipped out, you will be responsible for all the shipping expenses (including the original shipping, handling charges and return postage), and a 10% restocking fee will be charged. To return the product(s), you can refuse to accept the product(s) or contact our customer service department for a Return Merchandise Authorization.
  • We try our best to deliver your desired products as soon as possible. In case you receive wrong products due to our mistake, please contact our customer service department for exchange or refund. We will make exchange or refund arrangement after goods are returned.
  • This warranty is not valid if any label is removed or if the battery pack has been modified, improperly charged, improperly installed, neglected, overcharged or misused in anyway.
  • This warranty does not cover batteries that have been subjected to "memory effect" (due to insufficient conditioning) overcharging or other abuse and misuse. All request for warranty returns must be accompanied by a proof of purchase and be made via an RMA authorized by Ecsem.Net, Inc.
  • Non Defective Battery:
  • Returns can be accepted within 15 days from receiving the item. All returns must be authorized by Low Cost discount-laptopbattery.com, Inc. Unauthorized returns will NOT be accepted or refunded, and may be refused when received.
  • All Non Defective Battery returns are subject to a 15% percent restocking fee.
  • Defective Battery:
  • Once the product has been received at our warehouse, it will be inspected and the customer will be credited for the returned product if it is within the fifteen (15) days, after the fifteen (15) days, the warranty takes over and a replacement will be shipped out.
  • Unauthorized returns will NOT be accepted or refunded, and may be refused when received.
  • If you have any question please coutact us . We will reply to you asap.

Attention
  1. We are NOT responsible for wrong or undeliverable address. Please make sure  your shipping address is correct and deliverable.
  2. If you need to cancel an order for any reason, please EMAIL US. If your order has not shipped out we will be able to cancel it for you. If an order has already shipped we will accept a return under the terms of our Return Policy. 
  3. Please allow up to 10 business days for your item to be delivered. If it still does not arrive, please reach us by Contact Us. We will get back to you shortly.
  4. If you want to change your shipping address, Please EMAIL US. During our checkout process, specify where you want your purchase shipped. It can be different from your credit card billing address. You may specify any ship-to street address.

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